Shipping

USA Shipping:

US lower 48: Orders under $100 will be charged a flat $10 shipping fee.
US lower 48: Orders over $100 are eligible for free Free Shipping: It's slow, but it's free! Estimated delivery time is an estimate NOT a guarantee (it's free afterall!)
Fast: Takes up to 3 business days and will ship usually by UPS. Service is not available to AK or HI

International Shipping:

Canada, Australia and New Zealand Shipping: All packages will be sent via U.S. Postal Service. Your order will usually arrive within 7-14 business days.

Our shipping fee covers postage only and does not include any duty or custom fees you may be required to pay, those fees are out of our control.

If any special requests are made, your shipment may need to go through UPS. We will email for your approval. UPS charges high brokerage fees which will not be reimbursed.

Please note: International shipping is not refundable

You will receive an email with the tracking info when we do ship your order.

If an international order is cancelled, the refund will not surpass the merchandise amount minus any shipping or redelivery fees. Any refunds will be processed only after we are billed redelivery fees by USPS or UPS.

For all orders to Canada your shipping cost is $42.00 to ship your order no matter how many items you have on your order. Our system doesn't allow us to figure the actual shipping cost to Canada, please note if our cost is less than the $42, we will refund you the extra cost. Again - If the shipping cost is less than $42 (usually if we ship First Class), then we will refund the difference (min s&h is $7).

Our shipping fee does not include any duty or custom fees you may be required to pay, those fees are out of our control.

Our most used shipping carrier-method for Canada is Air Mail Parcel Post, this means you should receive your package within 8-16 business days after we ship.

Countries we ship to outside the USA and Canada:

Australia
New Zealand

We ship internationally by US Postal Service - Airmail Parcel Post. Your package could take between 2-4 weeks to arrive.

Shipping Internationally will cost $42.50 per order. Our shipping fee does not include any duty or custom fees you may be required to pay, those fees are out of our control. We reserve the right to change this shipping cost as needed. We reserve the right to charge a special handling fee for orders of multiple boxes of candles. If the shipping cost that we charge on your order is more than listed on your order when you placed it, we will contact you with the updated shipping cost before processing your order. If the shipping cost is less than $42.50, we may decide to charge the actual cost plus a handling fee.

If your country is not listed here, email us with your request and we may be able to accommodate your request.

All international Orders are shipped at buyer's risk, and we usually ship by USPS Air Mail Priority International.

Note: We ship all packages with all paperwork and customs forms. We work hard to insure a safe delivery, but we cannot control what happens outside of the US. We have had very good success with no lost or damaged packages to date.

* WHOLESALE ORDERS: Please note for all wholesale orders we charge the actual shipping charges. We will contact you after we pack your order with the shipping cost you will be charged.